Onondaga County COVID19 Information
Monday, March 23, 2020
Testing for COVID-19
COVID-19 TEST RESULTS: By emergency order, anyone who is tested must self-quarantine until they receive a negative test result. Patients will be notified of negative test results by the office that administered their test.
If you develop symptoms such as fever, cough, and/or difficulty breathing, and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with ongoing spread of COVID-19, stay home and call your doctor.
If you are older, have severe underlying medical conditions, or are immuno-compromised, call your doctor early, even if your illness is mild. In an emergency call 911. Your doctor will determine if you have signs and symptoms of COVID-19 and order the test if needed.
If you do not have a doctor and have questions, symptoms, or may have been exposed to someone who has tested positive for COVID-19, call Upstate University Hospital's Triage Line at 315.464.3979 and you will be advised about testing. The line is open 7am to 11pm each day.
TEST RESULTS: Patients will be notified of negative test results by the office that administered their test. If you were tested at the Syracuse Community Health Center (SCHC) triage site, you will be notified by SCHC or you may access your results on the Quest Diagnostics website. You will need to create an account if you do not already have one by following the instructions on Quest’s Home Page. The Onondaga County Health Department receives notification of positive results only from the New York State Department of Health, and patients are notified immediately. PLEASE NOTE that by emergency order, anyone who is tested must self-quarantine until they receive a negative test result.
« Return to news listing